General Terms and Conditions

Effective: from 03.04.2023

General information, conclusion of the contract between the Parties

The present General Terms and Conditions (hereinafter referred to as “GTC”) shall apply to all goods that can be ordered in the webshop (hereinafter referred to as “Webshop”) available through the website (hereinafter referred to as “Website”) operated by XL Gasztrobusz Kft. These GTC shall apply to all electronic commerce services provided in Hungary through the Webshop.

Customer means any natural person who places an order on the Webshop. The term Customer includes the term consumer. A consumer is a natural person acting outside the scope of his/her profession, self-employment or business activity pursuant to Act V of 2013 on the Civil Code (hereinafter referred to as the “Civil Code”).

Purchases in the Webshop are regulated by the Hungarian legislation in force, in particular the Civil Code, Act CVIII of 2001 on certain issues of electronic commerce services and information society services, and Government Decree 45/2014 (26.II.) on the detailed rules of contracts between consumers and businesses (hereinafter: Government Decree).

The purchase in the Webshop is possible by placing an order electronically, as specified in these GTC.

The Service Provider shall not be liable for the fulfilment of the order, if the given product is not available in the meantime, the Service Provider shall be entitled to refuse the order.

The contract between the Parties shall be concluded upon acceptance of the GTC by the Customer upon confirmation of the order by the Service Provider, as set out in the GTC. If the Customer does not accept the terms and conditions of the GTC, he/she may not use the services of the Webshop, and therefore may not register or place an order.

The contract concluded shall be deemed to be in writing. The data contained in the written contract shall be the same as the data provided during the order. The language of the contract and of communication is Hungarian. The Service Provider does not file the contract, it is not accessible afterwards.

A minor or a person with limited legal capacity may use the services of the Website only with the consent of his/her legal representative. Obtaining such consent is the responsibility and duty of the minor or person of limited capacity. The ordering interface of the Webshop and the Service Provider do not have the responsibility or the possibility to know and find out who is on the user page during online transactions, therefore the responsibility lies solely with the Customer.

The Service Provider does not have a Code of Conduct pursuant to Act XLVII of 2008 on the Prohibition of Unfair Commercial Practices against Consumers.

By submitting an order in the Webshop and ticking the box for acceptance of the GTC, the Customer accepts and acknowledges the GTC as binding on him/her.

Provider and hosting provider details:

Company name: XL Gastrobusz Kft.

Headquarters: 2315 Szigethalom, Dob street 4.

Company registration number: 13-09-181969

Tax number: 25702228-2-13


Phone: 06 30 096 5474

Details of the service provider hosting the Service Provider:

Name: Kft

Headquarters: 9024 Győr, Déry T. u. 11.

Company registration number: 08-09-016359

Tax number: 14315754-2-08


To order

The Website provides online ordering facilities for Buyers. The User can browse the Website by using the menus. Products are listed in categories. Clicking on the name of a category will display a list of the products in that category. The images shown are photographs, the colour of which may vary depending on the screen used by the Buyer. The Website allows you to search for products by keyword. Product results matching the search criteria will be displayed in a list-like manner similar to the categories.

No registration is required to place an order in the Webshop. When filling in the order form, the following data is required or possible: name, e-mail address, telephone number, billing address, delivery address, delivery method, coupon code, comment. Buyers may only enter their own personal data on the Website. To successfully place an order, the Customer must accept these GTC and the Privacy Policy by ticking the relevant box. By ticking the boxes, the Customer declares that he/she has read, understood and fully complies with all the provisions of these GTC and the Privacy Policy and accepts to be bound by all the provisions thereof.

The Customer is solely responsible for the accuracy, timeliness and truthfulness of the data provided. The Service Provider excludes all liability arising from the incorrectness, typographical errors or the provision of false information on the Website. The Service Provider shall not be held liable for any delivery delays or other problems or errors resulting from incorrect and/or inaccurate information provided by the Customer.

During the ordering process, it is possible to view or modify the contents of the shopping cart, if the cart does not contain the quantity ordered, the number of items in the cart must be entered in the data entry field in the “Quantity” column (or the quantity can be modified by using the “+” or “-” sign), after which the system will update the number of items entered. If the Customer wishes to delete the products in the basket, click on the “Delete” button.

During the order process, the Customer has the possibility to correct/delete the data entered. If the Customer has already proceeded to the data page to be corrected, but has not yet finalised the order, it is advisable to click on the back button of the browser (arrow in the top left corner of the screen) until the desired page appears, where he/she can already make changes. Further modifications to the data concerning the submitted order can be made using the contact details indicated in these GTC.

You can find out the properties and characteristics of the product that you can buy in the Webshop on the specific page of the product. The Service Provider does not sell second-hand products, defective products or products of sub-standard quality. If the Customer needs more information about the properties, use or usability of any product on the Webshop than is provided on the Website, he should contact the Service Provider.

Among the products available on the Webshop, the following product groups are considered to be individual products which are manufactured by the Service Provider exclusively on the basis of the Customer’s prior order, specifically according to the Customer’s instructions and requirements, in the colour and size specified by the Customer (hereinafter referred to as “Individual Products”), and are therefore not available prior to the order:

Curtains (acoustic and non-acoustic),

all acoustic panels and acoustic diffusers,

acoustic fabrics,

granite tiles,

Silent carpet

For some products, the Supplier will set a minimum order quantity, which will be indicated on the product page. In such cases, the Service Provider shall indicate, next to the unit price of the product, the price to be paid by the Customer in case of an order taking into account the minimum order quantity.

The colour and shade of the Products may in reality differ from the images shown on the Website, and there may be minimal differences in colour between materials from different manufacturers. Products may vary in size by 1-2 cm and carpets by 30% in weight.

The price indicated next to the products is always indicated in euros or British pounds and is the tax-free purchase price of the product, which does not include general sales tax and does not include delivery costs and possible cash on delivery fees. For some products, the exact price and delivery costs will be displayed once the Customer has selected the desired parameters (e.g. colour, size). The delivery costs incurred will be shown on a separate line next to the price of the product once the product and the delivery method have been selected. During the ordering process and in the order confirmation message, the Supplier will indicate the price of the products and the delivery costs on a separate line.

For certain products, it is possible to cut to size, which means cutting from the available size versions, so that only a smaller size is available. The desired size must be specified in the “Comment” field during the ordering process. The price for custom cutting is HUF 3810 gross, which will be shown as a separate line in the order.

For certain products, it is also possible to purchase accessories, to choose a pattern colour or an additional service (e.g. curtain sewing), the price of which will always be indicated on the product page next to the relevant accessory or service. The price of the selected charge or service will appear on a separate line during the ordering process.

The Service Provider reserves the right to change the prices of the products that can be ordered on the Website, provided that the change shall take effect at the same time as the change is displayed on the Website. The change shall not adversely affect the purchase price of the products already ordered.

If the Service Provider, despite all due care and diligence, displays an incorrect price on the interface of the online store, in particular a price of “0” EUR or “1” EUR that is obviously incorrect, e.g. significantly different from the generally accepted or estimated price of the product, or a price of “0” HUF or “1” HUF due to a system error, the Service Provider is not obliged to sell the product at the incorrect price, but may offer to deliver the product at the correct price, in the knowledge of which the Customer may withdraw from the purchase.

The order will only be accepted by the Service Provider via the Website if the Customer has fully completed all the details required for the order. The Service Provider shall not be liable for any delivery delays or other problems or errors resulting from incorrectly and/or inaccurately provided order data by the Customer.

Order procedure:

Step 1: The product to be purchased is added to the shopping cart by clicking on the “Add to Cart” button. Click on the “Add to basket” button on the page or on the menu bar to go to the order page.

The “Cart” page shows the price and quantity of the product to be purchased. The prices include VAT. The VAT rate is the percentage specified in the current VAT law. On this page, the Customer can check the products he wishes to order and, if necessary, modify the quantity or cancel the order. On this page you can specify the delivery method and the coupon code, if any. In addition to the purchase price, the interface will also show the advance shipping costs. The Customer can click on “Proceed to checkout” to go to the next page.

Step 1: In the “Checkout” interface, you can enter the details required for delivery and billing, and. In the interface, the shipping cost is displayed next to the purchase price. The payment method is also selected in this interface.

The Buyer has the possibility to check the information about the order, the purchase price, the total amount to be paid, which includes the shipping costs, and the possibility to change the shipping method. If the Customer finds everything in order, they can click on the “Submit Order” button to complete the purchase and send their order. If the Customer has chosen to pay online by credit card, the system will redirect him/her to the payment service provider.

Prior to submitting the order, the Customer must accept these GTC and the Privacy Policy by ticking the relevant box in order to successfully place the order. Without acceptance of these GTC and the Privacy Policy, the order cannot be proceeded with.

The placing of an order by the Customer does not in itself result in the conclusion of a contract between the Service Provider and the Customer. Upon receipt of the Customer’s purchase offer (order), the Service Provider is obliged to confirm the order to the Customer electronically (by e-mail), which confirmation e-mail contains the data provided by the Customer during the order or registration (e.g. billing and shipping information), the order serial number, the date of the order, the list of items belonging to the ordered product, the quantity, the price of the product and the final amount payable. If this confirmation has not been received by the Customer within 48 hours of the offer being sent, the Customer’s obligation to make an offer or any obligation shall automatically terminate without any further conditions.

The Service Provider reserves the right to change the promotional offer without prior notice, to limit the availability of individual promotions or to change the start and end dates of the promotions advertised. The Service Provider accepts no legal liability for any changes to the above.

The Service Provider reserves the right to refuse any order placed by a Customer. If the Supplier changes or cancels an order, the Supplier will contact the Customer at the email and/or billing address/telephone number provided at the time the order was placed. The Service Provider also reserves the right to limit the quantities delivered from one item to one postal address.

Payment and delivery terms

The Customer may pay the purchase price in the following ways:

by online payment by credit card on the Website,

by bank transfer to the Service Provider’s bank account at the following bank account number:

  • Xl gasztrobusz Kft

  • 11742252-21206940

  • otp

Account holder: XL Gasztrobusz Kft.


  • IBAN: BE60 9673 5202 3470

  • A Wise street: Avenue Louise 54, Room S52

  • Brussels

  • 1050

  • Belgium

XL Gasztrobusz Kft



OTP Bank székhelye

1051 Budapest, Nádor street 16

The online payment by credit card is made through an electronic system operated by a payment service provider contracted with the Service Provider and independent of the Service Provider. The online payment by credit card is provided by OTP Mobil Kft. (1093 Budapest, Közraktár utca 30-32.;; +36 1/20/30/70 3-666-611; In the case of online payment by credit card, the Customer has the possibility to make the payment on the payment provider’s own payment page. The Customer may not close the payment interface (browser window) of the payment service provider during the online payment process. Online payments are subject to the terms and conditions of the payment service provider, the card company concerned and the business rules of the financial institution issuing the card and crediting the amount. The Service Provider does not process the Customer’s credit card data.

When processing all credit/debit card transactions, the Service Provider uses a secure online payment gateway that encrypts the Customer’s credit card details in a secure host environment. To ensure that the shopping experience is secure, simple and reliable, the Service Provider uses Secure Socket Layer (SSL) technology.

In the case of online payment and bank transfer, payment is deemed to have been made when the amount due is credited to the Service Provider’s bank account.

The Service Provider shall issue an electronic invoice and the invoice issued shall be sent to the Customer by e-mail within 5 working days after the invoice amount has been paid.

The cost of delivery varies from product to product, the amount of which is determined by the size and weight of the product. The Supplier will inform the Customer of the exact cost of delivery before sending the order in the ordering interface during the ordering process, after selecting the product, specifying the required parameters and providing the delivery address.

The following methods are available to receive the ordered product:

personal collection at the Service Provider’s premises only at a pre-arranged time: 2316 Tököl, Szadova u. 23.

home delivery is provided by sprinte, dpd, dhl courier service.

Delivery is only available for addresses within the delivery area. To verify this, the Customer must enter his/her postcode/country when selecting the delivery method (or tick the delivery address as the billing address). If home delivery is available to the address indicated, the Service Provider will provide the cost of home delivery. The delivery address can be your home or even your work address. The delivery address may be different from the billing address. The delivery address should be the address where the Customer is most likely to be at the time of the expected delivery.

Delivery time is usually 2-3 weeks from the day after the order is placed and paid for. Delivery time is calculated from the day the order is placed and paid for. The Service Provider will endeavour to fulfil your order within the time specified above, but will not be liable if the delivery time is longer than the time specified. The exact delivery time for all orders will be communicated to the Customer by the Supplier by e-mail prior to delivery.

If the products ordered are shipped to a country that is not a member of the European Union, the customs rules of that country will apply. The customs charges set by the customs authorities must be paid before the package is accepted.

If the buyer does not pay the customs charges, the courier service will destroy the parcel after 2 weeks.

Deliveries are made on working days between 8 a.m. and 5 p.m. It is possible for the Customer to contact the courier service for further clarification of the delivery time.

When the order is fulfilled, at the time of delivery, the Customer or the recipient is obliged to check the integrity of the parcel, to check the parcel with the courier in the case of a damaged parcel, to check the parcel in detail and to sign the opening report (any defects must be noted in the report).

The Customer is obliged to check the package as soon as possible after receipt and unpacking, and to make sure that the items on the invoice correspond to the products ordered and delivered. If any problem arises in this regard (the product is damaged, defective or contaminated), the Customer should contact the Service Provider without delay (at the latest within 1 working day of receipt) at or 06 30 096 5474 to have the defect rectified. After that time, the Service Provider will not be able to accept any complaints regarding defects.

If the Customer does not receive the product ordered or the Service Provider makes other errors in the delivery of the product, the shipping costs for returning the product will be refunded to the Customer subsequently up to the amount previously paid by the Customer for this purpose.

The costs of re-delivery due to the failure of delivery through the fault of the Customer shall in any case be borne by the Customer. The cost of return delivery due to non-delivery through the fault of the Buyer shall also be borne by the Buyer. In the event of consecutive failed deliveries, the Supplier reserves the right to limit the Customer’s orders (only previously settled purchases).

If the customer fails to receive the delivered product with free shipping, and the courier returns the package, the shipping cost will be deducted from the product’s refundable amount. Please note that the shipping cost was included in the product price, provided at the customer’s request. Failure to receive the product incurs damages to the service provider, which is the customer’s responsibility to cover. The compensation is equivalent to the shipping cost.

If the customer fails to receive the package from the courier service and the package is returned to us, we will attempt to contact the customer via email or phone. If there is no response from the customer within two weeks, we reserve the right to dispose of the product.

If the Customer chooses the personal delivery method, the Service Provider will store the ordered and paid products in its warehouse free of charge for a maximum of 5 working days, after 5 working days the storage fee is HUF 700 gross/product/working day.

Acoustic measurement and design

The Customer interested in the Service Provider’s products may use the Service Provider’s acoustic measurement and design services.

The gross fee for the online acoustic design is HUF 6,500.00. To place an order, the Customer shall send an e-mail to the Service Provider at The e-mail must be accompanied by photographs of the room where the acoustic elements are to be placed and the room characteristics. The Service Provider will send a sketch of the result of the online design and the placement of the acoustic elements by e-mail and, upon request, will provide a detailed explanation by telephone. The Service Provider will also suggest the recommended arrangement of loudspeakers, listening position and furniture.

The Service Provider offers two types of acoustic measurement services: basic and premium acoustic measurement. To order the measurement, the Customer must send an e-mail to the Service Provider at and include photographs of the room where the acoustic elements are to be placed and the room characteristics. The acoustic measurement will be carried out at the location indicated by the Customer. A basic acoustic measurement usually takes 1 hour, depending on the room conditions, and a premium acoustic measurement usually takes 2 hours. In the case of the premium acoustic measurement, the measurement is carried out with the use of acoustic panels and equipment. The fee for a basic acoustic measurement is HUF 50 800 net + delivery charge (maximum 1 hour). The fee for a premium acoustic measurement is HUF 88 900, which includes 2 hours, after which each hour started is HUF 63 500.

For both measurements, the delivery charge is HUF 400 net per km, calculated for the round trip from Szigethalom, the Service Provider’s headquarters.

The Service Provider draws the attention of the Customers that the acoustic design and measurement is considered as a consulting service, therefore the Service Provider does not assume any liability if the Customer experiences a deviation in the specified sound quality. The fee for the acoustic design and online acoustic measurement is non-refundable once the service has been completed.

Further information on acoustic measurement and design is available on the Website.

Accessories warranty, product warranty

The warranty of accessories and product warranty shall be governed by the provisions of the Civil Code in force at the time.

Warranty of accessories

In the event of defective performance by the Service Provider, the Customer may assert a claim for warranty of goods and services against the company in accordance with the provisions of the Civil Code.

The Customer may, at his/her option, make the following claims for warranty of performance:

It may request repair or replacement, unless the fulfilment of the claim chosen by the Customer is impossible or would involve disproportionate additional costs for the Service Provider compared to the fulfilment of another claim. If the repair or replacement was not or could not be requested, the Customer may request a proportionate reduction of the consideration or the Customer may have the defect repaired or replaced at the expense of the Service Provider or, as a last resort, may withdraw from the contract. There shall be no right of withdrawal for minor defects.

The Customer may transfer the right of warranty of his choice to another, but the cost of the transfer shall be borne by the Customer, unless it was justified or the Service Provider gave a reason for it.

The Customer shall notify the Supplier of the defect immediately after its discovery, but not later than two days after the discovery of the defect. In the case of a contract between a Consumer and a business, a defect communicated within two days of the discovery of the defect shall be deemed to have been communicated without delay. A Consumer who is a consumer may no longer enforce his rights to claim for damages beyond the two-year limitation period from the date of performance of the contract.

The Customer may enforce his warranty claims against the Service Provider.

Other conditions for exercising the rights to claim a supplementary warranty: within one year of performance, there are no conditions for exercising a claim for a supplementary warranty other than the notification of the defect, if the Customer proves that the product was provided by the Service Provider, which can be proved by an invoice issued by the Service Provider. However, after one year from the date of performance, the Customer shall be obliged to prove that the defect which he has discovered existed at the time of performance.

Product warranty

In the event of a defect in a product sold to him by the Service Provider, the Customer, who is a consumer, may, at his option, exercise his right under a) or claim under the product warranty. As a product warranty claim, the Customer may only request the repair or replacement of the defective product.

A product is defective if it does not meet the quality requirements in force at the time of its placing on the market or if it does not have the characteristics described by the manufacturer.

The Buyer has two years from the date on which the product was placed on the market by the manufacturer to make a claim under the product warranty. Once this period has elapsed, he loses this right.

The Customer may only exercise his right to claim under the product warranty against the manufacturer or distributor of the product. In the event of a product warranty claim, the Customer must prove that the product is defective.

The manufacturer (distributor) is only released from its product warranty obligation if it can prove that:

the product was not manufactured or put into circulation in the course of his business, or

the defect was not detectable according to the state of science and technology at the time when the product was placed on the market, or

the defect in the product is due to the application of a law or a compulsory standard laid down by a public authority.

The manufacturer (distributor) need only prove one ground for exemption.

The same defect may not give rise to both claims under an accessory warranty and a product warranty at the same time. However, in the event of a successful product warranty claim, the Buyer may assert a warranty claim against the manufacturer for the replaced product or repaired part.

How to lodge a warranty claim

The Customer may notify a warranty or guarantee claim by sending a postal or electronic letter to the Supplier.

The letter must then include:

the name and address of the Customer,

the name of the product, the purchase price,

the date of the purchase,

the date of notification of the defect,

a description of the defect,

the claim the Customer wishes to assert.


After receipt of the product, the Customer is obliged to check the content, condition and quality of the product and to immediately notify the Service Provider’s contact details if something is missing or if he/she notices any discrepancies.

According to the Government Decree, you have the right to withdraw from the contract within 14 days without giving any reason. The cancellation period expires 14 days after the day on which the Customer or a third party other than the carrier and indicated by the Customer takes delivery of the ordered goods. In the case of the supply of more than one product, it shall expire 14 days after the date on which the Customer or a third party other than the carrier and indicated by the Customer takes delivery of the last product. The Customer may also exercise his right of withdrawal during the period between the date of conclusion of the contract and the date of receipt of the goods. If the Customer wishes to exercise his right of withdrawal, he must send a clear statement of his intention to withdraw to the Supplier (for example, by post, by electronic mail) using one of the contact details indicated in point 2 of the GTC.

For this purpose, the Customer may also use the standard withdrawal form in Annex 1 to these GTC.

The Customer shall exercise his right of withdrawal within the time limit if he sends his notice of withdrawal before the expiry of the time limit indicated above.

If the Customer withdraws from the contract, the Service Provider shall reimburse all the consideration paid by the Customer without delay, but at the latest within 14 days of receipt of the Customer’s notice of withdrawal. In making the refund, the Supplier shall use the same method of payment as that used in the original transaction, unless the Customer expressly agrees to use a different method of payment; the Customer shall not incur any additional costs as a result of the use of this method of refund. The Supplier may withhold the refund until the product has been returned or the Customer has provided proof that it has been returned (whichever is the earlier).

The Customer must return or hand over the product to the Supplier without undue delay, but no later than 14 days from the date of the communication of his cancellation. The deadline is deemed to have been met if the product is sent before the expiry of the 14-day deadline. The direct cost of returning the product shall be borne by the Customer.

The Buyer shall only be held liable for depreciation of the product if it is due to use beyond the use necessary to establish the nature and characteristics of the product. In such a case, and if the Customer returns the product damaged, the Service Provider may deduct the amount of the depreciation from the amount of the refund.

The Service Provider draws the attention of the Purchasers to the fact that in the case of the Unique Products specified in Section 3.6, the Purchaser may not exercise its right of withdrawal on the basis of Article 29 (1) (c) of the Government Decree, as these products are not prefabricated products that are produced/manufactured in this form by the Service Provider on the instructions of the Purchaser or at the express request of the Purchaser.

The Service Provider draws the attention of the Purchasers to the fact that in the case of the acoustic design and acoustic measurement services specified in clause 5, the Purchaser may not exercise the right of withdrawal after the service has been performed, with reference to Article 29 (1) a) of the Government Decree.

Complaints handling

The Customer may lodge any complaints that may arise during the purchase using one of the contact details listed under point 2. The Service Provider’s complaint handling is always free of charge.

Verbal complaints

The Service Provider will investigate the Customer’s verbal complaint without delay and, if possible, remedy it immediately. If the Customer does not agree with the complaint handling or if it is not possible to remedy the complaint immediately, the Service Provider shall record the Customer’s complaint and shall agree and approve its content with the Customer. The Service Provider shall provide a copy of the record to the Customer. Upon receipt of the complaint, the Service Provider shall examine the complaint and shall send a reasoned reply to the Customer within 30 days of its submission.

Complaints communicated by telephone shall be recorded by the Service Provider, in which case the audio recording shall replace the minutes referred to above.

Written complaint

In the case of a written complaint, the Service Provider will investigate the complaint upon receipt and will send the Customer a written response on the outcome of the investigation within 30 days of the notification of the complaint. Upon request, the Service Provider shall notify the Customer of the outcome of the investigation by electronic means.

The complaint shall be investigated, rejected or remedied by the Service Provider in accordance with the legal provisions in force.

In its reply, the Service Provider shall state the results of the full investigation of the complaint, the measures taken to remedy the complaint and, in the event of rejection, the reasons for the rejection. The service provider shall provide information in a clear and comprehensible manner, using simple language and avoiding the unjustified use of legal terminology. The Service Provider shall endeavour to provide a substantive reply to all the Customer’s objections in its reply letter.

The Service Provider shall archive written complaints, including the record of the complaint made in person, and the replies to them for a period of five years. After the expiry of the retention period, the Service Provider shall scrap the data carriers (documents).


If the Customer’s complaint is rejected in whole or in part, or if the time limit set above for the investigation of the complaint has expired without result, the Customer may appeal to the following authorities and bodies:

Pest County Government Office Consumer Protection Department.

Cím: 1088 Budapest, József krt. 6.

Telefon: +36 1 459-4843

E-mail cím:

Pest Vármegyei Békéltető Testület

Address: 1055 Budapest, Balassi Bálint u. 25. IV/2.

Phone number: +36 1 792 7881

E-mail cím:

The Service Provider has a duty of cooperation in the proceedings before the conciliation body.

If the dispute cannot be settled by one of the above methods or by other negotiated means, the Customer may apply to court.

The Customer has the possibility to initiate an out-of-court settlement of his/her complaint about a product or service purchased online through an online dispute resolution procedure. You can initiate an online dispute resolution procedure at the following website, which also provides detailed information on the possibilities and conditions of online dispute resolution:

Data protection

The Service Provider will treat the personal data in its possession as confidential and will use it only for the purposes set out in the Privacy Policy on the Website. The Service Provider shall process the Customer’s data in accordance with the applicable data protection legislation. The detailed Privacy Policy is available on the Website at the following link:

Final provisions

The Service Provider shall not be liable for any damage caused as a result of the connection to the Website. The Customer is responsible for protecting his/her computer and the data on it.

It is expressly prohibited to transmit, communicate or share content on the Website that is not legally permitted. The Service Provider reserves the right to delete the content uploaded by the Buyers.

In matters not regulated in the GTC, the provisions of the Civil Code and other applicable Hungarian legislation shall apply.

Annex No. 1

Withdrawal declaration


(to be filled in and returned only in case of withdrawal from the contract)

Addressee: *

I/We declare that I/we exercise my/our right of withdrawal/cancellation in respect of the contract for the purchase of the following product(s) or the provision of the following service(s): *

Date of conclusion of contract / date of receipt: *

Name of the consumer(s):

Address of the consumer(s):

Signature of the consumer(s): (only in case of paper declaration)


If signed by the consumer (only on paper), please refer to the SimplePay Privacy Policy, available at the link below: